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Which is the most compatible e-mail client to receive KidMail messages?
How do I configure my child's KidMail account on other email software?
Why do I get Failed Delivery Messages?
How can I cancel my KidMail.net account?
Can I reach KidMail.net customer support by phone?
I'm not a subscriber. Can I get KidMail.net support anyway?
Can I access KidMail messages with other email clients such as Outlook express?
Is my KidMail account accessible from multiple locations at the same time?
I want to de-activate my KidMail.net account for one month or more.
How can I change my password?
Can I tell KidMail to update my client automatically?
How do I Sign in and Sign out from account successfully, while using another computer?
What if I forgot my password?
Can I see my KidMail.net login information?
Does KidMail.net use cookies?
What are privacy options while registering for KidMail.net?
If I exit KidMail.net account, and someone hits the "Back" button or uses the "History" function on my browser, can they read my family's mail or access our account settings?
Can my KidMail 4.0 software and KidMail.net account passwords be changed at the same time?
How can I backup IncrediMail or Outlook?
I don't have an Internet connection at home. Can my kids access KidMail.net only from the library or school?
I have tried sending several emails to my child but when I log on I don't see them listed. Why?
How much time does it take after I approve a KidMail.net email message (or send for review) until it will be received?
How can I pay for my account if I don't use a credit card?
My child can't send email. I think my ISP blocks outgoing mail on port 25. What can I do?
How would my kid be able to use an email address that does not reflect the kidmail.net service, e.g.. kidsname@mysite.net rather than kidsname@kidmail.net?

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