KidMail logo Software Version 4.01 FAQs



After setting up my child(ren)'s accounts online, my child is still not receiving e-mail.

Here are some places to look. Make sure you have: - created children's accounts in KidMail 4.01, and - used KidMail 4.01 as the parental administrator to "Configure" access for your children to or your POP/SMTP servers. - checked your online account at and approved/rejected incoming messages from the quarantine.

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