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Frequently Asked Questions ("FAQs") about signup



How and when can I reach customer support?

Our support center endeavors to respond to all customer (and prospective customer) inquiries within 48 hours. Customers must send written inquiries to our support technicians via this website (please see our "Support" and "Contact Us" links at the top of each page). Customers will receive a response via e-mail. In order to control operational costs, our company does not provide phone-based technical support.

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